Meet the Founder

NSW Certified Cleaning Service was founded by Jodie, with one clear goal — to provide professional, health-focused cleaning services that go beyond surface-level cleaning.

As the founder and lead cleaner, Jodie has completed extensive professional training and certification to ensure every service meets high safety, hygiene, and quality standards — particularly for NDIS participants and vulnerable households.

Behind the business is a strong family support system that helps keep everything running smoothly, allowing NSW Certified Cleaning Service to deliver reliable, consistent, and care-driven services to our clients.

Steward of Care-Based Cleaning

At NSW Certified Cleaning Service, we don’t just clean houses — we care for homes.

As a Steward of Care-Based Cleaning, we take responsibility for the health, safety, and comfort of every space we enter. This means upholding rigorous standards, respecting the people who live there, and consistently delivering care that goes beyond surface-level tidying.

Our approach is rooted in respect, trust, and professionalism. We understand that cleaning is a vital part of wellbeing, especially for vulnerable clients, and we’re committed to doing it thoughtfully, thoroughly, and with kindness.

Choosing NSW Certified Cleaning Service means choosing more than a cleaning service — it means choosing care you can rely on.

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About Me (Jodie Tupper)

Hi, I’m Jodie — the heart and hands behind NSW Certified Cleaning Service.

Cleaning has always been more than just a job to me. It’s personal. Growing up, my family faced challenges few talked about — when I was a child, there was no support like the NDIS, and we had to care for my brother, who was completely disabled, all on our own. Watching my mum manage everything taught me the true meaning of dedication, love, and the importance of a clean, safe, and healthy home.

I also live with dyslexia, which has shaped how I approach learning and work. It’s taught me patience, determination, and the value of doing things properly.

Today, my mission is clear: to help families, businesses, and people who need extra support feel safe, cared for, and comfortable in their spaces. I know firsthand how a truly clean home can bring peace of mind, protect health, and support wellbeing.

When you choose NSW Certified Cleaning Service, you’re not just hiring a cleaner — you’re partnering with someone who cares deeply about your space and your wellbeing. I’m committed to providing professional, thorough, and respectful service every time.

Thank you for trusting me with your home or business. It’s an honor to help you create a safe, healthy environment where you can thrive

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Professional Training & Certification

GBAC (Global Biorisk Advisory Council) Certificate
Certified in infection prevention, cleaning, and disinfection best practices.

This training supports my trauma-informed and remediation-focused cleaning approach, ensuring services are delivered safely, respectfully, and aligned with industry best-practice hygiene standards

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Restoration Cleaner & Remediation Specialist

GBAC Certified | Trauma-Informed Cleaning

Scope of Services

I provide specialised restorative cleaning services, including:

• Deep restorative cleaning and sanitation

• Surface-level mould prevention

• Trauma-informed cleaning

• Cleaning for homes experiencing decline, overwhelm, or reduced capacity

All services focus on restoring spaces to a safe, hygienic, and dignified condition while supporting client wellbeing.

 

Please note: Work is non-structural and limited to cleaning, sanitisation, and surface-level remediation.

 

Scope Disclaimer

Services do not include:

• Structural drying

• Demolition

• Wall or ceiling removal

• Asbestos handling

• Biohazard or forensic cleaning

• Any work requiring licensed trades or specialist certification

 

If any structural, hazardous, or regulated work is identified, clients will be advised and referred to appropriately licensed professionals. Services may be provided alongside licensed trades when required.

 

Trauma-Informed Cleaning

 

I offer trauma-informed cleaning services that prioritise dignity, safety, and emotional wellbeing. My approach is calm, respectful, and client-led, supporting individuals and families during periods of overwhelm, recovery, or transition.

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Restoration Cleaner & Remediation Specialist (Summary)

I help restore homes to a safe, hygienic, and dignified condition through specialised cleaning and remediation services. My work focuses on sanitation, mould prevention, and restorative cleaning — all while supporting wellbeing and collaborating with licensed trades where structural work is necessary.

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​Leadership & Values – How We Lead with Care

At NSW Certified Cleaning Service, our work isn’t just about cleaning — it’s about supporting people, creating peace of mind, and building trust. I lead this business with a calm, thoughtful approach that values:

• Consistency and care — showing up reliably with respect for your space.

• Attention to detail — meeting professional standards every time.

• Connection and dignity — making clients feel respected and safe.

• Community and support — going beyond tasks to support wellbeing.

I don’t lead with loud announcements or pressure. Instead, I focus on listening, understanding, and showing up with professionalism and empathy every day. Whether it’s for a regular home clean, deeper support for NDIS participants, or building relationships with local cleaners and support workers, my goal is to make people feel seen, supported, and confident in our service.

Thank you for inviting us into your home — we’re honored to care for you

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Why Are All Certifications Held by the Founder?

All professional certifications, training, and compliance credentials displayed on this website are held by Jodie, the founder and lead cleaner of NSW Certified Cleaning Service.

This ensures that every service delivered is directly overseen and completed to the professional standards outlined by organisations such as ISSA and IICRC.

As the business grows, all future team members will be carefully trained, supervised, and required to follow the same professional systems, safety protocols, and cleaning standards established by the founder.

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Our Cleaning Team

NSW Certified Cleaning Service is currently led and operated by founder Jodie, ensuring consistent quality, professional standards, and personalized service for every client.

As demand grows, we plan to expand our team with carefully selected cleaners who will be fully trained to meet the same professional and safety standards.

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As NSW Certified Cleaning Service continues to grow, we look forward to welcoming dedicated cleaners who want to be trained under professional, health-focused cleaning standards